Return Policy

Effective Date: 01/09/2024

At Sai Krishna Traders, we strive to ensure that our customers are satisfied with their purchases. Our Return Policy outlines the conditions and process for returning items purchased from us. Please read the following policy carefully to understand your rights and obligations.

1. Eligibility for Returns

We may collect the following types of information:

 Items must be returned within 30 days from the date of purchase.

 To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.

 Certain items are non-returnable, including custom-cut products, special orders, and items that have been altered or modified after purchase.

2. Return Process

To initiate a return, please follow these steps:

 Contact Us: Reach out to our customer service team by email at saikrishnapvc@gmail.com or by phone at +91 7008011757 to request a return authorization. Please provide your order number, a description of the item(s) you wish to return, and the reason for the return.

 Return Authorization: Once your return request is approved, you will receive a return authorization number and instructions on how to return the item(s).

 Pack and Ship: Carefully pack the item(s) in the original packaging, include all accessories and documentation, and clearly label the package with the return authorization number. Ship the package to the address provided by our customer service team.

3. Refunds and Exchanges

 Refunds: Once we receive and inspect the returned item(s), we will notify you of the status of your refund. If approved, a refund will be processed to your original payment method within [Insert Number] days.

 Exchanges: If you wish to exchange an item for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability.

 Restocking Fee: A restocking fee of [Insert Percentage]% may apply to certain returns. This will be deducted from your refund amount.

4. Non-Returnable Items

The following items are not eligible for return:

 Custom-cut products

 Special orders

 Items that have been used, altered, or modified

 Clearance or final sale items

5. Damaged or Defective Items

 If you receive a damaged or defective item, please contact us immediately at saikrishnapvc@gmail.com or +91 7008011757. We will arrange for a replacement or refund at no additional cost to you. Please provide photos of the damage or defect to assist us in processing your claim.

6. Shipping Costs

You have the right to:

 Customer Responsibility: Customers are responsible for the cost of return shipping, except in cases where the return is due to our error (e.g., defective items, incorrect item shipped).

 Original Shipping Costs: Original shipping costs are non-refundable, except in cases where the return is due to our error.

7. Contact Us

For any questions or concerns regarding our Return Policy, please contact us:

  +91 7008011757

  saikrishnapvc@gmail.com

  Saikrishna Traders, ByPass, Bhadrak Odisha-756100 Near Reliance Trends

Thank you for trusting Sai Krishna Traders with your personal information. We value your privacy and are committed to protecting it.